About Peak Pets Co

My grandfather came to Albany from Lebanon in 1971 with about four hundred dollars and a trade. He set up a small leather and wool workshop on the edge of town, mostly doing repairs and custom saddle work for farmers around the Great Southern. By the time my father took it over in the early nineties, they had a handful of wholesale accounts and a reputation that stretched as far as Manjimup. I grew up in that shed. Cutting leather after school, sorting wool clips on weekends, learning which suppliers were worth the drive and which ones talked a bigger game than they delivered. That workshop is where I got my eye for materials.

Before Peak Pets Co existed, I spent about seven years working in supply chain for a Perth-based distributor. Decent job, not particularly interesting. I was moving product I had no connection to, for margins I couldn't justify to myself. In 2019 I drove down to Albany for my father's sixty-fifth birthday and he walked me through the workshop, which by then was mostly sitting idle. He had a couple of accounts left, a Merino wool supplier out of Kojonup he'd been buying from since 2003, and about eighty kilos of kangaroo leather he'd sourced from a tannery near Bunbury. He wasn't sure what to do with any of it. I drove back to Perth thinking about that the whole way.

— Built from what we already knew how to do. — Anthony, Anthony Charbel

Our team

• Brigid Naoum — Production and Materials Lead: Brigid grew up on a sheep property outside Narromine and spent three years working with a wool processing co-op near Orange before joining Peak Pets Co in late 2021. She manages the relationship with the Kojonup Merino supplier and oversees quality checks on every incoming material batch. If a shipment comes in and the weight or texture is off, Brigid is the one who catches it before it goes anywhere near production.
• Declan Sabbagh — Fulfilment and Logistics Coordinator: Declan worked for four years in freight coordination out of Dubbo, handling regional distribution for a rural hardware supplier, before Anthony brought him on in mid-2022. He runs the dispatch side of the operation, which means coordinating with Australia Post and a local courier out of Mudgee for anything over five kilos. He also manages the stock system and is usually the one who spots when a product line is moving faster than the reorder schedule accounts for.
• Yara Kowalczyk — Customer and Online Operations: Yara studied communications at Charles Sturt University in Bathurst and spent two years doing customer support and website work for a small homewares brand in the Blue Mountains before relocating to Mudgee in 2023. She handles all inbound customer questions, manages the online store, and writes most of the product copy. She also keeps track of the review data, which is how the team figured out in early 2024 that the sizing guide for one of the collar ranges was consistently confusing people.

Frequently asked questions

How long will my order take to arrive?

Standard delivery is 3–8 business days depending on your location. Express via StarTrack is typically 1–3 business days for most metro areas. Remote and rural postcodes may take a day or two longer.

Do you offer free shipping?

Yes. Orders over $75 qualify for free standard shipping Australia-wide. Orders under $75 attract a flat $9.95 standard shipping fee, or $14.95 for express.

Can I return a product if I change my mind?

Yes, within 30 days of delivery provided the item is unused, in original packaging and resalable condition. Some exclusions apply — see our Returns Policy for the full details.

How do I care for the Kangaroo Leather Collar?

Wipe it down with a damp cloth after muddy walks and let it air dry away from direct heat. A small amount of leather conditioner every few months keeps it supple. Avoid soaking it or leaving it in the sun for extended periods.

What materials are used in the Australian Wool Dog Bed?

The outer shell is made from 100% Australian wool fleece sourced from Mudgee-region farms, with a recycled polyester fill insert. The base fabric is a durable canvas. The insert cover is removable and machine washable.

Is the Eco-Friendly Cat Litter safe for cats with sensitive respiratory systems?

Our cat litter is plant-based and low-dust, which makes it a reasonable choice for cats prone to respiratory sensitivity. That said, every cat is different — if your cat has a diagnosed respiratory condition, check with your vet before switching litters.

Do you do custom sizing or engraving on collars?

We offer four collar sizes (XS through L) to suit most breeds. We don't currently offer engraving in-house, but the collar hardware accepts standard ID tag clips. Custom sizing requests can be sent to our team — we handle these case by case.

Do you offer wholesale or stockist accounts?

Yes. If you run a pet store, vet clinic or similar retail outlet and want to stock Peak Pets Co products, reach out to Anthony directly at wholesale@peakpetsco.com.au with your business details and we'll go from there.

Customer reviews

• 5/5 “Collar holds up better than expected” Ordered the Kangaroo Leather Collar for my kelpie and it arrived in four days, which was faster than I expected given I'm in Melbourne. The leather feels solid and has aged nicely after a few months of daily wear. Sizing was spot on using the guide on the website.
• 4/5 “Smart feeder works well, setup took a bit” The Smart Pet Feeder does exactly what it says — I can schedule feeds from my phone and it hasn't missed one in three months. Initial setup took about 20 minutes and the app instructions could be clearer, but once it's running it's reliable. Worth the price for the peace of mind when I travel.
• 5/5 “Cat actually uses the toy” I've bought a lot of cat toys that get ignored after day one. The Interactive Cat Toy has been out for six weeks and my cat still goes for it every evening. The motion pattern changes enough to keep her interested. Good value at that price.
• 4/5 “Cat litter does the job” Switched to the Eco-Friendly Cat Litter after my previous brand kept going out of stock. It clumps well and the dust is noticeably less than what I was using before. Delivery to Fremantle took six business days on standard shipping, which is about right for WA.
• 5/5 “Dog bed is genuinely thick and warm” Bought the Australian Wool Dog Bed for our staffy heading into winter and she claimed it within about ten minutes of me putting it down. The wool fill is dense — it doesn't flatten out like foam-filled beds tend to. The insert came out of the washing machine without any shrinkage.
• 5/5 “Ordered as a gift, packaged nicely” Got the gift wrapping option for the Kangaroo Leather Collar and it looked great when my mate opened it. The note card was handwritten, which was a small detail but made a difference. Collar quality is solid — his border collie has been wearing it daily since Christmas.

From the journal

• Where our kangaroo leather actually comes from — I drove six hours last month to meet the tannery supplying our kangaroo leather collars, and it was worth every kilometre.
• Getting the smart feeder working without losing your mind — The smart feeder setup instructions assume you have perfect Wi-Fi and infinite patience, so here is what actually worked for us.
• Following our wool from paddock to dog bed — Shearing season in the Central West is a particular kind of chaos, and this year I managed to spend a day watching ours get done.
• Cat litter, summer heat, and why we switched suppliers — Last January was the hottest stretch Mudgee had seen in four years, and our eco cat litter situation became a genuine problem worth talking about.